Unlocking Teladoc – The Hidden Health Concierge in Your Plan
You know your benefits plan covers prescriptions, dental work and paramedical practitioner services. But many employees and managers don’t realize they might also have access to a virtual medical concierge through Teladoc (via their insurer). It’s one of the most underused pieces of the plan, and one of the most valuable. Check with us to see if your plan has this!
Teladoc Medical Experts includes several programs under one umbrella:
Expert Medical Opinion: Receive an evaluation of your diagnosis and treatment plan, which are reviewed by carefully selected medical experts.
Personal Health Navigator: Get help navigating the healthcare system with a personal navigator who will also connect you to information and resources in the care areas of your need.
Medical Record e-Summary: Teladoc Health collects and organizes your medical records into a single secure file and delivers it with a personalized health summary.
Find a Doctor and Care Finder: Get assistance in finding local Canadian physicians or specialists outside of Canada by searching the Teladoc Health global database of expert physicians in more than 450 specialties and subspecialties.
Dedicated programs such as Weight Management and Menopause Care – personalized assessments, coaching and ongoing support for conditions that can quietly affect energy, mood and productivity.
These services don’t replace your employees’ family doctors; they wrap around them. For someone facing a new diagnosis, juggling conflicting opinions, or trying to manage complex symptoms, having a nurse and specialist team in their corner can make an enormous difference – medically, emotionally and at work.
A few practical ways to bring Teladoc to life in your organization, if it is included in your benefits plan:
Include it in every new-hire orientation (not just in the benefits booklet).
Add Teladoc to your sick-leave or accommodation checklist: “Have we reminded this person they can talk to Teladoc?”
Highlight Weight Management and Menopause Care in wellness communications – many people don’t realize they can access this type of support through their benefits.
We’re happy to run a short Teladoc refresher at your next staff meeting or leadership huddle, or discuss options to include this benefit. If we’re going to pay for a health concierge, we might as well make sure people ring the bell.
Unlocking Teladoc - The Hidden Health Concierge in Your Plan